Plumbing and HVAC Questions Homeowners Are Afraid To Ask
Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber.
Here’s a glimpse of what you’ll learn:
- [1:31] Anthony Mound explains why a toilet may randomly run for a few seconds
- [2:09] When to flush water heaters and how it extends their lifespan
- [3:29] Common causes of sewer smells coming from drains
- [5:12] Why one room may be significantly hotter or colder than the rest of the house
- [11:13] When an HVAC repair may only delay an inevitable replacement
- [13:40] Anthony compares tank and tankless water heaters
- [15:08] How often homeowners should really change furnace filters
- [20:31] Why electric bills can double after installing a heat pump
In this episode…
Homeowners often notice small plumbing or HVAC problems before they understand what is causing them. A running toilet, uneven room temperature, strange drain smell, or rising utility bill can feel confusing — and sometimes expensive. How can homeowners tell what is normal, what needs maintenance, and what requires a professional?
Anthony Mound’s answer is to start by understanding the likely cause before jumping to a costly fix. As a plumbing and HVAC expert, he recommends checking simple issues first, such as dried-out drain traps, clogged or aging filters, ductwork problems, and water heater maintenance. Anthony also advises homeowners to ask contractors about pricing, overhead, warranties, and long-term value so they can compare quotes more confidently. These practical steps help homeowners make smarter repair and replacement decisions.
In this episode of Everyday Comfort, Chad Franzen of Rise25 hosts Anthony Mound, Owner of Trust 1 Services, to discuss common plumbing and HVAC questions homeowners are afraid to ask. Anthony talks about toilet and drain issues, how to compare contractor quotes, and when repairs, tankless systems, heat pumps, or AC problems require deeper attention.
Resources mentioned in this episode:
- Anthony Mound on LinkedIn
- Trust 1 Services: Website | Facebook | YouTube | LinkedIn
- Chad Franzen on LinkedIn
- Rise25
Quotable Moments:
- “Most homeowners don’t flush their water heater. But you could get some more lifespan.”
- “If there’s drains you haven’t used in a while, go dump water down those drains.”
- “So it’s usually generally a ductwork issue.”
- “We’re more or less increasing what we have to charge to cover our overhead and make a profit.”
- “As a plumber, flushable wipes are not flushable.”
Action Steps:
- Check simple causes before assuming a major repair: A toilet running randomly, a sewer smell, or uneven room temperatures may have a straightforward explanation. Looking at fill valves, dry drain traps, filters, or ductwork can help you understand the issue before spending more money.
- Flush and maintain your water heater when appropriate: Regular maintenance can help extend the life of a traditional water heater. Knowing what type of system you have is important because some setups may require professional guidance before draining or flushing.
- Ask contractors what is included in their pricing: Quotes can vary widely depending on overhead, warranties, staffing, benefits, and service quality. Understanding what you are paying for helps you compare long-term value rather than choosing based on price alone.
- Know when repair is only delaying replacement: Some plumbing repairs can last a long time, but HVAC refrigerant leaks often point to a bigger issue. Recognizing when a fix is temporary can prevent repeat service calls and unnecessary costs.
- Stop flushing flushable wipes: Even products labeled “flushable” can cause serious drain problems. Throwing them away instead of flushing them helps prevent clogs, backups, and expensive drain cleaning.
Sponsor for this episode…
This episode is brought to you by Trust 1, your reliable plumbing and HVAC contractor in Quincy, Massachusetts.
Our goal is to provide premier customer service that instills our customers with trust, confidence, and a unique experience.
Trust 1 strives to be the most recommended heating, cooling, and plumbing company in the South Shores.
To learn more about us and get in touch, visit https://www.trust1services.com/.
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