July 2, 2026

A Homeowner’s Guide to Heat Pump Installation and Performance

Author

Trust 1 Services Plumbing, Heating and Air Conditioning

A Homeowner’s Guide to Heat Pump Installation and Performance

Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber.

Here’s a glimpse of what you’ll learn:

[1:12] Anthony Mound explains what heat pumps are and how they transfer thermal energy instead of creating heat
[3:10] How climate, installation quality, ductwork, and system design affect heat pump performance
[4:35] Why some homeowners see higher electric bills after installing a heat pump
[8:40] When homeowners should consider switching from a furnace to a heat pump
[10:35] What to expect from heat pump installation, including timeline, coordination, and typical costs
[15:05] Common mistakes homeowners make when buying or using a heat pump
[17:20] How heat pumps handle cooling and why they can be more efficient than traditional air conditioners
[20:30] Tips to avoid being oversold and selecting the wrong installer

In this episode…

Heat pumps are becoming a popular option for homeowners looking to improve comfort, efficiency, and long-term energy use. With installation costs, rebates, ductwork concerns, and cold-climate performance to consider, how can homeowners know whether a heat pump is right for them?

HVAC expert Anthony Mound says it depends on proper design, installation quality, and the condition of the home. Homeowners should make sure their system is correctly sized, their ductwork is sealed and insulated, and their home has enough insulation to prevent energy loss. Anthony also recommends asking contractors for Manual J calculations, checking references, reviewing warranties, and understanding how thermostat settings affect heat pump performance. With the right planning, homeowners can avoid costly mistakes and improve their system’s performance.

In this episode of Everyday Comfort, Chad Franzen of Rise25 hosts Anthony Mound, Owner of Trust 1 Services, to discuss heat pump installation and performance. Anthony explains how heat pumps work, why electric bills may rise after installation, and how homeowners can avoid choosing the wrong installer.

Resources mentioned in this episode:

Anthony Mound on LinkedIn
Trust 1 Services: Website | Facebook | YouTube | LinkedIn
Mass Save: Air Source Heat Pump Rebates
Chad Franzen on LinkedIn
Rise25

Quotable Moments:

“So they pull all that energy from outside through the refrigerant piping, and then throw it into the air.”
“I think heat pumps can work in all applications. It really matters on the design.”
“If you really wanted a heat pump, I wouldn’t hold out on it.”
“It might not be the heat pump. It could have been the person who put it in.”
“You’re not going to save energy by turning it off. So that’s the most important thing.”

Action Steps:

Evaluate your home’s heat pump readiness: Check insulation, ductwork condition, and electrical capacity before investing in a heat pump system.
Request proper system sizing: Ask contractors to perform Manual J calculations to ensure the heat pump is sized correctly for your home.
Seal and insulate ductwork: Improving ductwork efficiency can reduce heat loss, lower energy waste, and support better overall comfort.
Choose an experienced installer: Review references, warranties, online reviews, and proposals to avoid being oversold or poorly advised.
Use heat pumps correctly: Keep the thermostat at a steady temperature instead of turning the system on and off frequently.