How HVAC Membership Plans Help Homeowners Save Money and Avoid Costly Repairs
Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber.
Here’s a glimpse of what you’ll learn:
- [1:19] An overview of Trust 1 Services’ membership plans and benefits
- [3:05] Anthony Mound explains descaling and its importance in maintaining tankless water heaters
- [5:38] The HVAC and plumbing maintenance services included in Trust 1’s membership plans
- [7:14] Trust 1’s service availability and why the company avoids 24/7 service
- [8:33] How memberships help prevent costly system failures
- [12:07] Anthony addresses customer skepticism about upselling
In this episode…
Homeowners don’t always think about their plumbing or HVAC systems until something goes wrong — and by then, the costs and stress can add up quickly. Preventative care is a smart idea, but many people still delay it or question its value. How can homeowners stay ahead of costly repairs while saving money in the long term?
According to home services expert Anthony Mound, the key is consistency and proactive care. He emphasizes the importance of routine maintenance — like annual system cleanings and descaling — to keep equipment running efficiently and avoid unexpected breakdowns. Anthony also recommends taking advantage of discounts and membership plans. Staying informed and addressing minor issues early can prevent major expenses and extend the life of home systems.
In this episode of Everyday Comfort, Chad Franzen of Rise25 hosts Anthony Mound, Owner of Trust 1 Services, to discuss membership plans for home maintenance. Anthony outlines plan benefits and pricing, the importance of routine maintenance like descaling, and how proactive service helps prevent costly repairs.
Resources mentioned in this episode:
Quotable Moments:
- “If you think about Costco or BJ’s or any of the membership plans out there, obviously you want to incentivize your customers.”
- “So descale is you hook up two hoses to your tankless water heater, and then you flush through your system.”
- “Most customers don’t realize what’s going on with their system. They just see the thermostat in the wall.”
- “We don’t offer 24-hour service because, you know, we want our employees to be home with their families.”
- “My philosophy as a company is I wake up every day unemployed until a customer decides to hire me.”
Action Steps:
- Schedule regular system maintenance: Routine checkups and cleanings keep HVAC and plumbing systems running efficiently. This helps prevent costly breakdowns and extends the lifespan of equipment.
- Invest in preventative services like descaling: Removing buildup in systems ensures proper performance and energy efficiency. This reduces the risk of unexpected failures and expensive repairs.
- Prioritize service access with membership plans: Faster scheduling during peak seasons ensures urgent issues are handled quickly. This minimizes discomfort and potential damage to your home.
- Address small issues before they escalate: Tackling minor repairs early prevents them from turning into major problems. This approach saves money and reduces long-term stress.
- Stay informed about your home systems: Understanding how your equipment works helps you make better maintenance decisions. This empowers you to plan ahead and avoid emergency situations.
Sponsor for this episode…
This episode is brought to you by Trust 1, your reliable plumbing and HVAC contractor in Quincy, Massachusetts.
Our goal is to provide premier customer service that instills our customers with trust, confidence, and a unique experience.
Trust 1 strives to be the most recommended heating, cooling, and plumbing company in the South Shores.
To learn more about us and get in touch, visit https://www.trust1services.com/.
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