Skip to main content

Apply In Minutes. Get Approval in Seconds. Financing Options » 

Sump Pump Repair

Sump pump not turning on or running nonstop? We find the problem and fix it, often the same day.
Sump Pump Repair

Sump pump not turning on or running nonstop? We find the problem and fix it, often the same day.
  • Angies List award-logo

Sump Pump Repair in Greater Boston & the South Shore


Your sump pump protects your basement from flooding, so it needs to work when the water rises. Trust 1 Heating, Cooling & Plumbing repairs sump pumps for homes across Greater Boston and the South Shore.

In Quincy? See our Quincy plumbing, heating & cooling page, or browse all towns we serve.

Trust 1 plumber installing a submersible sump pump in a basement sump pit

Sump Pump Repair Costs in Greater Boston

Most sump pump repairs we complete fall in this range:

Average: $700

Low: $400
High: $1,200

What Affects the Price?

  • What’s causing the problem, from a float switch to the motor
  • Parts needed
  • Access to the sump pit

You’ll see your options and pricing before any work begins.

Signs Your Sump Pump Needs Repair

  • The pump doesn’t turn on when water rises
  • It runs constantly or turns on and off over and over
  • Loud grinding, rattling or humming
  • Water in the basement after a storm
  • Visible rust or damage

Common Sump Pump Problems

  • Stuck or failed float switches
  • Clogged pumps or intake screens
  • Frozen or blocked discharge lines
  • Worn-out motors
  • Power or electrical issues

Add Backup Protection

A battery backup pump keeps working if the power goes out, and a high-water alarm warns you before the pit overflows. We can add either one during your repair visit.

Test Your Sump Pump

Before the wet season, slowly pour a bucket of water into the sump pit. The pump should turn on, drain the pit and shut off on its own. If it doesn’t, schedule a repair.

What to Expect on a Service Visit

  1. You get a text confirmation. Once your visit is booked, you’ll get a text confirming it. When your technician is on the way, you’ll get another text with their photo and a link to track their arrival.
  2. We call ahead. Your technician calls on the way, and even asks if you’d like a coffee or anything from the store.
  3. We arrive ready. Our trucks usually carry the parts to fix the problem during that first appointment.
  4. We respect your home. Technicians wear shoe covers and clean up the work area when the job is done.
  5. We diagnose the problem. We ask about what you’re noticing, then do a thorough evaluation.
  6. You see your options first. We give you all your options with pricing before any work begins, and we only move forward with your approval.

Repair or Replace?

If your pump is old or keeps failing, a new pump may make more sense. See our sump pump installation page, and we’ll give you both options with pricing.

Warranty

Our plumbing repairs come with a 1-year parts and labor warranty, unless your quote says otherwise.

Related Plumbing Services

Schedule Sump Pump Repair

Contact Trust 1 Heating, Cooling & Plumbing or book online. Same-day service is available in many cases.

service tech talking with customers
Frequently Asked Questions (FAQs)

How do I know if my sump pump is working?

Pour a bucket of water into the pit. The pump should turn on, drain the pit and shut off on its own.

Why does my sump pump run constantly?

A stuck float switch, a high water table or a problem with the check valve can cause it. We’ll find the cause.

Should I repair or replace my sump pump?

If it’s old or keeps failing, replacement may make more sense. We’ll give you both options with pricing.

Do you offer same-day service?

Same-day service is available in many cases.

Do your repairs come with a warranty?

Yes. Our plumbing repairs come with a 1-year parts and labor warranty, unless your quote says otherwise.

BOOK IN 30 SECONDS

Pick how you'd like to connect — we're ready to help today.

1,900+ 5-Star Reviews
Upfront, Honest Pricing
Same-Day Service Available
WAYS TO CONNECT
CALL US NOW
(617) 420-1358
CHAT WITH US
We typically reply in minutes
Down Arrow

By booking or chatting, you may receive texts & calls from Trust 1 about your request. Msg & data rates may apply. Reply STOP to opt out. Privacy · Terms

  

Trust 1 Core Values

  • Trust in our

    Honesty

    Our information we provide to you, our client, is 100% honest with our highly trained knowledge. Family & personal safety is why we provide you with the information about your systems, to keep you comfortable.

  • service techs helping one another complete job
    Trust In Our

    Passion

    We thrive off our unstoppable “passion” for our customer service and products we offer. Our systems are designed personally for each client. Comfort with a workman’s separation visibly from a mile away.

  • Trust 1 team photo
    Trust In Our

    Team Work

    From the first call to our office staff to the technician leaving your home, we set systems. These systems are the glue that holds our team close, personal, and on target every time.

  • Trust In Our

    Purpose

    Our purpose is to change the way home service providers are viewed in the new world to put us in a class of people who keep the health of the Nation’s water flowing & heat pumping.

  

Read Our Reviews

Your Satisfaction,
Our Reputation


Read what homeowners across Greater Boston and the South Shore say about Trust 1 Heating, Cooling, & Plumbing.

  • Air Conditioning Services

    I was really impress with Nick Julien and his colleague Noah for coming over to my place immediately when my a/c was failing mid-summer. I chose the Bosch and it was the best HVAC decision I could’ve… Read More

    Ryan B.
  • Heating Services

    Woke up to an issue with our heat. Called the 24 hour hot line and Josh and Jake were here quickly. They diagnosed the issue, made temporary repairs, and arranged for a more permanent resolution for early next week!

    Philip G.
  • Plumbing Services

    We spent a fortune on a different company to install a new heat pump with duct work & were paying over $1400 in electric until Trust 1 showed up next day to fix our nightmare. Professional, knowledgable… Read More

    Cyprian K.
  • Air Conditioning Services

    Super thanks to the staff at Trust 1! They were spectacular; everyone from the front line staff who answered our calls to our technicians Tom and Jim. Both gentlemen were extremely professional in… Read More

    Johnny C.
  • Heating Services

    Great experience, great people and top quality work. Highly recommended. Extra credit to Nick for staying late to make sure our new heating system was running on all cylinders. Thanks for everything!

    Michael P.
  • Plumbing Services

    We had a water leak from our hot water tank. When I called, the lady who took my call was very professional and precise, which I really appreciated. They sent D.J., and he was awesome—very efficient and…Read More

    Nao S.
  • Air Conditioning Services

    I was really impress with Nick Julien and his colleague Noah for coming over to my place immediately when my a/c was failing mid-summer. I chose the Bosch and it was the best HVAC decision I could’ve… Read More

    Ryan B.
  • Heating Services

    Woke up to an issue with our heat. Called the 24 hour hot line and Josh and Jake were here quickly. They diagnosed the issue, made temporary repairs, and arranged for a more permanent resolution for early next week!

    Philip G.
  • Plumbing Services

    We spent a fortune on a different company to install a new heat pump with duct work & were paying over $1400 in electric until Trust 1 showed up next day to fix our nightmare. Professional, knowledgable… Read More

    Cyprian K.
  • Air Conditioning Services

    Super thanks to the staff at Trust 1! They were spectacular; everyone from the front line staff who answered our calls to our technicians Tom and Jim. Both gentlemen were extremely professional in… Read More

    Johnny C.
  • Heating Services

    Great experience, great people and top quality work. Highly recommended. Extra credit to Nick for staying late to make sure our new heating system was running on all cylinders. Thanks for everything!

    Michael P.
  • Plumbing Services

    We had a water leak from our hot water tank. When I called, the lady who took my call was very professional and precise, which I really appreciated. They sent D.J., and he was awesome—very efficient and…Read More

    Nao S.