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Emergency AC

AC quit on a hot day? Same-day AC repair is available in many cases.
Emergency AC

AC quit on a hot day? Same-day AC repair is available in many cases.
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Emergency AC Repair in Greater Boston & the South Shore


When your air conditioner quits in the middle of a heat wave, you need it fixed fast. Trust 1 Heating, Cooling & Plumbing repairs central air conditioners, heat pumps and ductless mini-splits for homes across Greater Boston and the South Shore, with same-day service available in many cases.

In Quincy? See our Quincy plumbing, heating & cooling page, or browse all towns we serve.

Trust 1 Heating, Cooling & Plumbing service van parked outside a home in Quincy, MA

When an AC Problem Can’t Wait

Call us right away if you notice any of these:

  • No cooling at all on a hot day
  • A burning smell or smoke coming from your system
  • Water leaking from your indoor unit or overflowing the drain pan
  • Ice on the refrigerant lines or indoor coil
  • A breaker that keeps tripping when the AC turns on
  • Loud grinding, screeching or banging noises

If you smell burning or see smoke, turn your system off at the thermostat and call us.

What You Can Check Before You Call

  • Make sure the thermostat is set to cool and the temperature is set below the room temperature.
  • Check your air filter. A clogged filter can cut airflow and cause the coil to freeze.
  • Check the breaker for your indoor and outdoor units.
  • If you see ice, turn the cooling off and let it thaw. Running it frozen can damage the compressor.

What to Expect on a Repair Visit

  1. We call ahead. Your technician calls on the way, and even asks if you’d like a coffee or anything from the store.
  2. We arrive ready. Our trucks usually carry the parts to fix your system during that first appointment.
  3. We respect your home. Technicians wear shoe covers and clean up the work area when the job is done.
  4. We diagnose the problem. We ask about what you’re noticing, then do a thorough evaluation of your system.
  5. You see your options first. We give you all your options with pricing before any work begins, and we only move forward with your approval.

Same-Day Service

We work hard to get to you fast, and same-day service is available in many cases. Members of our Trust 1 Cares membership get priority service.

Prevent the Next Breakdown

Many AC breakdowns can be avoided with a yearly tune-up. See our AC maintenance service.

Related Cooling Services

Schedule AC Repair

Contact Trust 1 Heating, Cooling & Plumbing or book online. Same-day service is available in many cases.

service tech talking with customers

Products We Provide


Product: GVXC20
  • ≤ 24.5 SEER
  • The unit holds AHRI Certification and ETL Listing
  • Efficient Coil Design
  • Efficient ECM Condenser Fan Motor
  • Compressor Noise Reduction
  • Built-In Diagnostics with Copeland ComfortAlert

View More About Product >>

Product: GSXV9
  • ≤ 22.5 SEER2
  • Certified and Listed by AHRI and ETL
  • Minimal Wiring Required in Communicating Mode
  • Pre-Charged for Fifteen Feet of Tubing
  • Tonnage-Dependent Variable-Speed Compressors
  • Factory-Provided Filter Drier

View More About Product >>

Product: GSXC18
  • 19 SEER
  • AHRI certification performance standards
  • User-Friendly Terminal Strip
  • Secure Wiring Connections
  • Noise Reduction with Compressor Blanket
  • Two-Stage Scroll Compressor

View More About Product >>

Product: GSXC7
  • ≤17.2 SEER2
  • Quiet and Efficient Two-Speed ECM Outdoor Fan Motor
  • Built-In Copeland® ComfortAlert™ Diagnostics
  • Advanced Dual-Stage Copeland Ultra-Tech Scroll Compressor

View More About Product >>

Frequently Asked Questions (FAQs)

Do you offer same-day AC repair?

Yes, same-day service is available in many cases. Book online or give us a call and we’ll get you on the schedule as soon as we can.

What should I do if my AC is frozen?

Turn the cooling off and let the ice melt, and check your air filter. Running a frozen system can damage the compressor. If it freezes again, schedule a repair.

What should I do if I smell burning from my AC?

Turn your system off at the thermostat and call us. Don’t turn it back on until it has been checked.

How much does an AC repair cost?

Most AC repairs we complete range from about $500 to $3,500, with an average of around $1,200. You’ll see your options and pricing before any work begins.

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1,900+ 5-Star Reviews
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Trust 1 Core Values

  • Trust in our

    Honesty

    Our information we provide to you, our client, is 100% honest with our highly trained knowledge. Family & personal safety is why we provide you with the information about your systems, to keep you comfortable.

  • service techs helping one another complete job
    Trust In Our

    Passion

    We thrive off our unstoppable “passion” for our customer service and products we offer. Our systems are designed personally for each client. Comfort with a workman’s separation visibly from a mile away.

  • Trust 1 team photo
    Trust In Our

    Team Work

    From the first call to our office staff to the technician leaving your home, we set systems. These systems are the glue that holds our team close, personal, and on target every time.

  • Trust In Our

    Purpose

    Our purpose is to change the way home service providers are viewed in the new world to put us in a class of people who keep the health of the Nation’s water flowing & heat pumping.

  

Read Our Reviews

Your Satisfaction,
Our Reputation


Read what homeowners across Greater Boston and the South Shore say about Trust 1 Heating, Cooling, & Plumbing.

  • Air Conditioning Services

    I was really impress with Nick Julien and his colleague Noah for coming over to my place immediately when my a/c was failing mid-summer. I chose the Bosch and it was the best HVAC decision I could’ve… Read More

    Ryan B.
  • Heating Services

    Woke up to an issue with our heat. Called the 24 hour hot line and Josh and Jake were here quickly. They diagnosed the issue, made temporary repairs, and arranged for a more permanent resolution for early next week!

    Philip G.
  • Plumbing Services

    We spent a fortune on a different company to install a new heat pump with duct work & were paying over $1400 in electric until Trust 1 showed up next day to fix our nightmare. Professional, knowledgable… Read More

    Cyprian K.
  • Air Conditioning Services

    Super thanks to the staff at Trust 1! They were spectacular; everyone from the front line staff who answered our calls to our technicians Tom and Jim. Both gentlemen were extremely professional in… Read More

    Johnny C.
  • Heating Services

    Great experience, great people and top quality work. Highly recommended. Extra credit to Nick for staying late to make sure our new heating system was running on all cylinders. Thanks for everything!

    Michael P.
  • Plumbing Services

    We had a water leak from our hot water tank. When I called, the lady who took my call was very professional and precise, which I really appreciated. They sent D.J., and he was awesome—very efficient and…Read More

    Nao S.
  • Air Conditioning Services

    I was really impress with Nick Julien and his colleague Noah for coming over to my place immediately when my a/c was failing mid-summer. I chose the Bosch and it was the best HVAC decision I could’ve… Read More

    Ryan B.
  • Heating Services

    Woke up to an issue with our heat. Called the 24 hour hot line and Josh and Jake were here quickly. They diagnosed the issue, made temporary repairs, and arranged for a more permanent resolution for early next week!

    Philip G.
  • Plumbing Services

    We spent a fortune on a different company to install a new heat pump with duct work & were paying over $1400 in electric until Trust 1 showed up next day to fix our nightmare. Professional, knowledgable… Read More

    Cyprian K.
  • Air Conditioning Services

    Super thanks to the staff at Trust 1! They were spectacular; everyone from the front line staff who answered our calls to our technicians Tom and Jim. Both gentlemen were extremely professional in… Read More

    Johnny C.
  • Heating Services

    Great experience, great people and top quality work. Highly recommended. Extra credit to Nick for staying late to make sure our new heating system was running on all cylinders. Thanks for everything!

    Michael P.
  • Plumbing Services

    We had a water leak from our hot water tank. When I called, the lady who took my call was very professional and precise, which I really appreciated. They sent D.J., and he was awesome—very efficient and…Read More

    Nao S.