Anthony Mound is the Owner and Master Plumber at Trust 1 Services, a Massachusetts plumbing and HVAC contracting company. Under his leadership, the company has grown into a trusted local provider, offering services such as pipe and drain work, HVAC installation and repair, and maintenance membership plans. Anthony has over 10 years of experience as a plumber.

Here’s a glimpse of what you’ll learn:

• [1:27] Anthony Mound shares his background in plumbing and HVAC, and how he started Trust 1 Services
• [5:38] Common misconceptions homeowners have about plumbing and HVAC repair costs
• [7:43] The risks of DIY plumbing fixes and neglecting maintenance
• [9:47] Anthony debunks the myth of parts and labor costs and explains what influences costs
• [13:11] Key considerations for hiring contractors
• [16:13] The importance of regular air conditioning maintenance
• [25:08] Anthony’s goals for his new podcast: to educate customers and provide valuable insights

In this episode…

Homeowners often face uncertainty when handling plumbing and HVAC issues. From unclear repair costs to the fear of maintenance uncovering bigger problems, it’s easy to delay service or attempt risky DIY fixes. What truly drives costs, and how can homeowners ensure their systems run efficiently while avoiding preventable breakdowns?

According to experienced plumber and HVAC expert Anthony Mound, the key lies in preventative maintenance, transparency, and choosing contractors who prioritize long-term solutions over quick fixes. Labor and overhead costs are often misunderstood but necessary for reliable service, and Anthony encourages homeowners to ask about guarantees, warranties, and professionalism rather than focusing solely on price. By taking these steps, homeowners can protect their systems, lower energy bills, and avoid the stress of unexpected breakdowns.

In the first episode of Everyday Comfort, Chad Franzen of Rise25 interviews Anthony Mound, Owner and Master Plumber at Trust 1 Services, about common HVAC and plumbing misconceptions. Anthony discusses why DIY repairs can backfire, how maintenance prevents costly emergencies, and the factors driving energy efficiency in the home.

Resources mentioned in this episode:

• Anthony Mound on LinkedIn
• Trust 1 Services
• Chad Franzen on LinkedIn
• Rise25

Quotable Moments:

• I love fixing things. I love taking care of customers. I love solving problems and then seeing a result.”
• “We like to come out, evaluate the entire situation, and provide solutions for that problem.”
• “Fixing your own plumbing kind of makes it worse. We have to fix that.”
• “We don’t just diagnose one thing. We go through the entire system and look at everything.”
• “We have [a big] enough team that if something were to happen, we can just take care of it.”

Action Steps:

1. Schedule preventative maintenance: Regular tune-ups catch minor issues before they become emergencies, saving homeowners stress and costly repairs.
2. Ask contractors about guarantees: Guarantees and warranties protect your investment and ensure accountability if problems arise after service.
3. Avoid DIY plumbing fixes: Attempting repairs yourself often worsens the problem, leading to bigger costs and safety risks.
4. Evaluate total service value, not just price: Looking beyond the lowest estimate helps ensure reliability, professionalism, and long-term comfort.
5. Understand overhead in service costs: Recognizing expenses beyond parts and labor builds trust and helps justify fair pricing.

Sponsor for this episode…

This episode is brought to you by Trust1, your reliable plumbing and HVAC contractor in Quincy, Massachusetts.

Our goal is to provide premier customer service that instills our customers with trust, confidence, and a unique experience.

Trust1 strives to be the most recommended heating, cooling, and plumbing company in the South Shores.

To learn more about us and get in touch, visit https://trust1services.com/.