Plumber
Department: Plumbing – Service
Location: Quincy, MA
Plumber needed.
People skills more important than plunger technique.
Some people are just plain positive.
Positive they know what they’re doing. Positive they can solve our customers’ problems. And committed to doing it all … with a positive attitude.
We’re in the business of making bad situations better. People call us when their plumbing goes wrong, and they’re hoping we can make those problems go away. You’re the one with the knowledge to figure it out, the skills to fix it, and the patience to explain it to a stressed-out customer. For you, a good day is a day you feel like you’ve made a difference in somebody’s life.
So yeah, you need the basic requirements:
- A high school diploma (or GED).
- At least three years of plumbing and heating experience.
- An active MA Journeyman’s plumbing license.
- A current and unrestricted driver’s license.
- A nice set of professional tools.
Blah, blah, blah. That’s not why we’re hiring you. You know what the job is really about: You do what it takes to get the problem solved. You prioritize tasks and execute them quickly and efficiently. You take the time to explain things to our customers, so they understand what their options are, and the best way to make things better. You care about our company’s reputation, your own good name, and the reputation of everyone else on the team. You’re the guy who calls around at the end of the day to see if any of the other teams need help, because you’re already done.
Day-to-day, this job is about providing the best plumbing service we can, as assigned by the office. Estimates on new work, installations, repairs, maintenance, and most of all, customer service. You’re comfortable communicating with customers to help them understand the problem, and what we can do to fix it. You’re clean and tidy inside our customers’ homes, you’re pleasant and polite, and you’re always happy to give their dog a little scritch behind the ears.
Five-star reviews come from five-star relationships, and that’s the opportunity you look for in every new client.
If this is you, let’s talk about the details. Tell us what you can bring to Trust 1. Tell us about some of your favorite projects, and how you decided plumbing was the job that was right for you.
Let’s see if our stories go together
Compensation: $30-$50 Per Hour
Commission on Top of Hourly
Benefits:
- Company iPad and company phone
- Great Company Culture
- Very Supportive leadership
- On going paid training (Sometimes out of state)
- Full uniforms with laundry Service
- Employee of the Month Recognition and Prizes
- Flexible Hours and Flexible Schedule Available
- Boot / Sneaker Allowance
- Great 401k with 4% Match
“Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.” ~ Sam Walton
Plumber Apprentice
Department: Plumbing – Service
Location: Quincy, MA
GENERAL SUMMARY: The Trust 1 Apprentice is responsible for assisting in the install and servicing of plumbing, heating, and cooling units, following all applicable codes, under the direction of a technician. The Apprentice is also responsible for learning the plumbing, heating and cooling professions by participating in on the job training, attending educational courses, training, and following the coaching and teaching of the Technician and/or Managers.
Primary Duties and Responsibilities:
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Provides basic plumbing, heating, cooling and drain cleaning support services for customers at the direction of a technician.
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Develops basic knowledge of plumbing, heating, and cooling principles through on the job learning, courses/trainings and reading of educational materials during downtimes on the job site.
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Develops basic knowledge of service tools and testing devices.
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Develops soldering skills to support the Technician.
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Develops skills to perform planned maintenance on residential systems with assistance of a technician.
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Installs hang stickers and valve tags, as well as distributes flyers in the surrounding area as instructed by the Technician.
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Responds to all forms of communications, including voicemails and emails, by the end of business the same day received.
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Assists Technicians in maintaining clean, neat vehicles and job sites and projects a clean, well-groomed professional appearance always.
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Attends group meetings and training, as needed. Participates in monthly and special company meetings, as appropriate.
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Works with Technicians, Service Manager, and Install Manager to mutually establish performance improvements and seek out ongoing education/training opportunities.
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Uses good judgment and self-control in areas wherein the company entrusts him to maintain company and customer confidentiality.
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Sets an example in being punctual and dependable. Reports to work promptly. Responds immediately to emergency calls during back-up “on-call” shift.
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Perform other duties as assigned. This may include performing duties that are outside of the scope of normal job duties.
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Establish a sound positive work relationship with all members of the Trust 1 team. Must be able to listen and implement all suggested feedback received.
Required Skills and Abilities:
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Prior plumbing, heating and/or cooling experience with a service company preferred.
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Ability to take direction and engage in continuous learning.
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Demonstrated excellent communication conflict resolution and interpersonal skills.
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Demonstrated ability to work as an effective team member and pitch in as needed.
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Computer skills and use of electronic devices for invoice creation and communication to staff required.
Education and Experience:
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High School diploma or GED.
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A minimum of one year field experience is preferred.
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Physical ability to perform all requirements associated with this position.
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for this position.