HVAC – Service

HVAC Technician

Department: HVAC – Service

Location: Quincy, MA

HVAC Technician needed.
Skills mandatory. Ego encouraged.

Some people know they’re good.
They take pride in being better than average. They get the details right – even
the ones most people wouldn’t notice. Why? Because there’s a right way and a
wrong way, and people are depending on you to do it the right way.
We’re looking for an HVAC Technician we can be proud to have on our team,
because you’re proud to be on it! You know the equipment. You know the
codes. You know how to explain things to our customers when they ask you
about the equipment or the codes.
The work? Done right the first time.
The paperwork? Filled out and filed.
The customer? Confident, satisfied, and more knowledgeable about their system
than before they met you.
Call-backs? Rare, but taken care of quickly.

The basic requirements are pretty standard:

• A high school diploma (or GED).
• A minimum of three years’ field experience and formal training, as well as
• EPA certification.
• A valid and unrestricted driver’s license.
• A professional set of tools worthy of someone with your skills.

But what sets you apart is the other stuff:

A personal pride in doing the best work, every time. The ability to mentor others on the team … because secretly you know they’re already watching how you do it. A knack for customer communication that makes it easy for people to ask you questions, understand the recommendations you make, and feel confident in the decisions you help them make. A desire to see those five stars come in after you finish a job and help build the reputation of the team at Trust 1. If this sounds like you, we should probably talk. Tell us what you can bring to Trust 1. Tell us about some of your favorite projects, and how you decided plumbing was the job that was right for you. Tell us where you’d like to go from here, and let’s see if we can help make that happen!

Compensation: $30-$50 Per Hour

Commission on Top of Hourly. Our Average Technician makes $1,000 Extra per week

Spiffs on Top of everything else

Benefits:

• NO ON-CALL ( Tons of overtime available if wanted, including Saturday’s )
• Guaranteed 40 Hours a Week
• New Fully Stocked Take home van
• Company iPad and company phone
• Great Company Culture
• Very Supportive leadership
• On going paid training (Sometimes out of state)
• Full uniforms with laundry Service
• Paid Birthdays Off
• Plenty of Time Off
• weeks Paid Vacation Time and it grows from there (Negotiable)
• Employee of the Month Recognition and Prizes
• Weekly Contests to win Extra Prizes
• Flexible Hours and Flexible Schedule Available
• Boot / Sneaker Allowance
• Great 401k with 4% Match
• Harvard Pilgrim Health Insurance
• 100% Paid Dental Insurance
• 100% Paid Life Insurance
• 100% Paid Vision

“Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.” ~ Sam Walton

HVAC Apprentice

Department: HVAC – Service

Location: Quincy, MA

GENERAL SUMMARY: The Trust 1 Apprentice is responsible for assisting in the install and servicing of plumbing, heating, and cooling units, following all applicable codes, under the direction of a technician. The Apprentice is also responsible for learning the plumbing, heating and cooling professions by participating in on the job training, attending educational courses, training, and following the coaching and teaching of the Technician and/or Managers.

Primary Duties and Responsibilities:

• Provides basic plumbing, heating, cooling and drain cleaning support services for customers at the direction of a technician.

• Develops basic knowledge of plumbing, heating, and cooling principles through on the job learning, courses/trainings and reading of educational materials during downtimes on the job site.

• Develops basic knowledge of service tools and testing devices.

• Develops soldering skills to support the Technician.

• Develops skills to perform planned maintenance on residential systems with assistance of a technician.

• Installs hang stickers and valve tags, as well as distributes flyers in the surrounding area as instructed by the Technician.

• Responds to all forms of communications, including voicemails and emails, by the end of business the same day received.

• Assists Technicians in maintaining clean, neat vehicles and job sites and projects a clean, well-groomed professional appearance always.

• Attends group meetings and training, as needed. Participates in monthly and special company meetings, as appropriate.

• Works with Technicians, Service Manager, and Install Manager to mutually establish performance improvements and seek out ongoing education/training opportunities.

• Uses good judgment and self-control in areas wherein the company entrusts him to maintain company and customer confidentiality.

• Sets an example in being punctual and dependable. Reports to work promptly. Responds immediately to emergency calls during back-up “on-call” shift.

• Perform other duties as assigned. This may include performing duties that are outside of the scope of normal job duties.

• Establish a sound positive work relationship with all members of the Trust 1 team. Must be able to listen and implement all suggested feedback received.

Required Skills and Abilities:

• Prior plumbing, heating and/or cooling experience with a service company preferred.

• Ability to take direction and engage in continuous learning.

• Demonstrated excellent communication conflict resolution and interpersonal skills.

• Demonstrated ability to work as an effective team member and pitch in as needed.

• Computer skills and use of electronic devices for invoice creation and communication to staff required.

Education and Experience:

• High School diploma or GED.

• A minimum of one year field experience is preferred.

• Physical ability to perform all requirements associated with this position.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for this position.